Run the counter
Ring up walk-ins and pickups in seconds, take cash, card or digital payment, and print the receipt and garment tags on the spot.
All-in-one laundry & dry-cleaning OS
Run every store, order and rider from one screen.
Folded is the operating system for laundries and dry cleaners. Book orders at the counter, track every garment through the workshop, dispatch riders, and get paid — across one store or fifty.
Free to start · Tax-ready invoices · Branded customer app that wins repeat orders
Trusted across the counter, workshop, pick ups & deliveries
30+stores running daily
1.4Mgarments tracked
99.9%orders delivered on time
One platform, end to end
Four jobs. One clean platform.
Front desk, workshop, delivery and growth all live in the same product — no add-ons, no upgrade tiers, no “coming soon” line items on your bill.
Never lose a garment
A scannable tag on every item, station-by-station workshop boards, and a scan gate that stops anything slipping out the door.
Move every order
Auto-assign pickups and deliveries by rider zone, track live runs on the map, and reconcile the cash they collect.
Know your numbers
Daily cash close, tax summaries and plain-language reports on sales, customers and staff — for one store or the whole chain.
Live board
See the whole shop floor in real time.
One operational view of everything in motion — awaiting pickups, orders received, work in progress, ready orders and out-for-delivery. No refresh, no guessing, no walking to the back to check.
Updates the second anything moves a stage
Overdue orders flagged before customers call
One combined board across every branch
POS & order booking
The counter, handled.
A fast, forgiving till for walk-ins and scheduled pickups. Pick services, weigh or count items, apply your pricing rules, take payment and print — all in one flow, so the queue keeps moving even at your busiest hour.
- Per-item & per-weight pricing
- Barcode scanning
- Receipt & garment tags
- Digital receipts & pay links
Workshop module
Every garment accounted for.
Print a scannable tag for each item, then move work across station boards — received, washing, finishing, quality check, ready. Build unlimited custom stations for your process, and a scan gate flags anything unaccounted for before an order can leave.
- QR tag on every item
- Unlimited custom stations
- Anti-loss scan gate
- Rework loop & QC
Pickup, delivery & riders
Pickup and delivery, sorted.
Offer doorstep pickup and delivery with time windows and map-drawn service zones. One-click auto-assignment routes pickups and deliveries to the right rider by zone — or dispatch manually whenever you need to. Track the day's runs and reconcile every cent of cash collected.
- One-click auto-assign by zone
- Polygon service areas on a map
- Dedicated Rider App + routes
- Cash handover & reconciliation
Payments & finance
Get paid, the clean way.
Always know who owes you and how much. Settle balances, issue refunds and store credit, raise proper tax invoices with your shop's own numbering, and spot at-risk customers before they drift — without a spreadsheet in sight.
- Who-owes-you tracker
- Tax invoices & credit notes
- Refunds & store-credit wallet
- At-risk customer alerts
Reports & analytics
Your numbers, in plain language.
Close the cash drawer each evening and let Folded keep the books. Weekly and monthly analytics, tax summaries, profit, sales trends, busiest services and customer growth — ready to read and ready to export, for a single store or every branch combined.
- One-tap daily cash close
- Weekly & monthly analytics
- Per-store & combined views
- Build & export your own reports
Customers & marketing
Bring customers back.
A full CRM with order history, average order value, wallet and loyalty in one profile. Keep customers returning with points and tiers, coupons, referrals and automatic "your order is ready" messages — sent in your shop's name, through the Customer App or a quick text.
- Loyalty points & tiers
- Coupons & referral program
- Auto order-ready alerts
- Push notifications & campaigns
One ecosystem, five surfaces
Every part of the business, connected.
Admin, POS, Customer App, Rider App and Workshop share one source of truth. Change a price once, it’s live everywhere.
Admin Panel
Run the whole business
POS
Book orders fast
Customer App
Book, track & pay
Rider App
Pickups & routes
Workshop
Station boards
Customer & Rider apps
Your brand, in every pocket.
Two beautifully simple apps under your own name — one that brings customers back to book, track and pay, and one that runs your riders’ pickups and deliveries.
A presence customers actually remember.
Not a generic portal — a clean, delightful app carrying your name, and a rider companion that keeps the road running. This is what turns a one-time wash into a regular.
Effortlessly simple — customers book a pickup in under a minute.
Unmistakably yours — your logo, colours and name on every screen.
Always in the loop — live tracking and ready alerts that pull people back.
One tidy screen for riders — routes, proof of drop and cash, all in hand.
Why Folded
The details that make the day calmer.
Built around how laundries and dry cleaners actually run — fast counters, busy floors, and customers who want their clothes on time.
Tax & payments, done right
Tax-correct pricing, filable summaries, and cash, card or digital payment at the counter — configured for your region.
Nothing moves without a yes
Hit a miscount, a stain or a damaged item? Folded holds the order and asks the customer to approve — only once they say yes does the workshop carry on.
Messaging, built in
Receipts, order-ready alerts and payment links go out automatically — where your customers already are.
Supplies you won't run out of
Track detergent, solvent, hangers and packaging as they're used, with low-stock alerts before you run dry mid-shift.
Walled-off & private
Every shop's data is isolated from every other — enforced at the database itself, not just the app.
Many shops, one login
Run several branches from a single account, with individual and combined analytics, and switch in a click.
Getting started
Up and running the same day.
No long install, no consultant. Three steps and your first order is on the dashboard.
1
Create your account
Tell us about your shop — name, services and prices. Starter services come pre-filled, so you're most of the way there already.
2
Set up your counter
Add your stores and team, choose your receipt and tag style, connect a printer, and draw your delivery zones on the map.
3
Take your first order
Ring up a walk-in and watch it flow from the counter to the workshop to delivery — and straight onto your dashboard.
Get startedFree to start · your data is yours to export any time
Pricing
Every feature, from day one.
No feature is ever locked behind a higher tier. You only pay for the stores, seats and volume you actually use — so the software grows with the business, never against it.
Most shops earn Folded back in week one — a single recovered order covers days of it.
Pay yearly and get 2 months on the house.
Starter
One shop, up and running fast.
$39/mo
billed monthly
$32/mo
$390 billed yearly · save $78
Every Folded feature included
- 1 store · 3 staff seats
- 200 orders / mo, then $0.15 each
- Customer App credits — $0.20 / order
- Guided setup call · email + chat support
Growth
The sweet spot for busy & multi-store shops.
$99/mo
billed monthly
$82/mo
$990 billed yearly · save $198
Everything in Starter, plus
- Unlimited stores & seats
- 750 orders / mo, then $0.10 each
- Customer App credits — $0.12 / order
- Priority phone + chat · guided onboarding
Scale
For chains that live and die by throughput.
$249/mo
billed monthly
$207/mo
$2,490 billed yearly · save $498
Everything in Growth, plus
- Unlimited stores & seats
- 2,500 orders / mo, then $0.06 each
- Customer App credits — $0.08 / order
- Dedicated manager · SLA · white-glove
30-day free trialNo card to startCancel anytime30-day money-backFree guided setup call on every plan
Running 10+ locations or a franchise?
Volume order rates, SSO, custom SLAs, franchise roll-ups and API access.
Optional add-ons ▾
Top up Customer App creditsSMS & message creditsExtra stores & seatsWhite-glove data migrationDedicated success manager
Everything inside Folded
The whole toolkit, in plain English.
No jargon, no locked tiers. Here’s exactly what you can do from day one — on every plan.
Front desk & POS
- Ring up walk-ins and pickups in seconds
- Price by item or by weight
- Print receipts and garment tags
- Scan barcodes at drop-off and pickup
- Send receipts and pay links to their phone
Orders & Live Board
- One list: walk-in, pickup, processing, ready, delivered
- Live board of everything in motion right now
- Overdue orders flagged before customers call
- Find any order by name, number or phone
Workshop
- Move work across received, washing, finishing, QC, ready
- Add as many custom stations as you need
- A scannable tag on every garment
- Scan gate catches anything unaccounted for
- Rework loop for items needing a second pass
Pickup, delivery & riders
- Doorstep pickup and delivery with time slots
- Draw your service areas on the map
- Auto-assign runs to the nearest rider by zone
- Rider app with route and proof of delivery
- Reconcile the cash riders collect
Customers & marketing
- Each customer's history, wallet and loyalty in one place
- Loyalty points and tiers
- Coupons and referral rewards
- "Your order is ready" sent automatically
- Push notifications and offers
Payments & finance
- Take cash, card or UPI
- Know exactly who owes you and how much
- GST-ready tax invoices with your own numbering
- Refunds and store-credit wallet
- Spot customers who are drifting away
Reports & analytics
- Daily cash close in one tap
- Weekly and monthly business trends
- Sales, revenue and busiest services
- Each store alone or all combined
- Export any report
Staff, setup & multi-store
- Add staff with roles and permissions
- Track attendance and payroll
- Run many stores from one login
- Approval step for issues before work continues
- Track your cleaning-supply stock
FAQ
Common questions, plain answers.
Give your shop a calmer day.
Set up in an afternoon and take your first order on Folded today. No card to start, and your data is always yours to take with you.